FAQs

Choose your preferred piece, select an available size and colour, and add it to your cart. Continue to checkout to enter your delivery and payment details.

Use the order confirmation link sent after checkout. You can also contact customer care with your order number.

Please contact customer care with your order number. The team will check the order status and explain the available options.

Delivery options and charges are shown at checkout. Please refer to the shipping policy for further details.

Please review the return policy and contact customer care with your order number before sending an item back.

Use the sizing guide on the product page where available. Contact customer care for help with measurements or fit.

The available payment methods are displayed at checkout. Contact customer care if you have a question about payment.

Check the garment care label and the Fabric & Care details on the product page. Contact us if you need more information before cleaning.

Open the sign-in page and select Forgot your password. Follow the reset instructions sent to your email address. With new customer accounts, use the sign-in code sent by Shopify.